tech support
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How Often Should You Restart Your Phone?
Don’t overthink it. In the age of modern smartphones, there are not many reasons to completely turn your phone off. In the video below, I explain the few instances where restarting your phone can be helpful and why you shouldn’t worry about doing it regularly.
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‘It’s Not My Job To Plug Things In’ And Other Nightmare IT Stories
Working in IT is no picnic. You’re overworked, over-stressed and overwhelmed by an onslaught of stupidity from Luddite customers and colleagues. We asked our readers to share their worst experiences from the front lines of IT. Your stories were so terrifying that we may need to wipe and reboot our brains to recover. Here are…
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How To Get Your iPhone Notifications Under Control
We all get too many notifications. In the video above, I go over the tools built in to iOS to help you filter out the noise and only receive the notifications that are important.
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HP’s YouTube Channel Is Now A Treasure Trove For Tech Support And Tinkering
Either some intern is having the most boring Silicon Valley summer or HP’s YouTube team has gone mad with power. Whatever the reason, the company has been on a YouTube flurry lately, uploading hundreds of detailed technical support videos covering countless ways to disassemble, fix, and otherwise mess with its many laptops, desktops, and other…