salesforce.com
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Salesforce Plans Major Update For Lightning CRM Platform
Salesforce launched the new version of its core customer relationship management (CRM) offering, called Lightning, last year and has now unveiled its first major update for the platform. The new Lightning will include improved analytics, intelligent email and advanced sales features along with the ability to make calls directly from the platform. Here are the…
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Practice ‘Email Bankruptcy’ To Manage Overflowing Work Inboxes
Email is the predominant form of communication for organisations around the world and its easy to feel overwhelmed when your work inbox starts to pile up. Salesforce’s Robert Wickham has devised a solution to manage the flood of emails he receives that you may want to try.
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Extra Fizz: Lessons From Coca-Cola For Building Mobile Workforce Apps
Soft drink giant Coca-Cola is increasingly relying on mobile apps to manage its supply chain and interact with customers. These are some of the key lessons it has learned during that process.
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Remember To Plan For Cloud Outages
Moving to a cloud provider means you don’t have to worry about maintaining hardware or managing software. However, no cloud service has perfect uptime, so you still need to make sure that you plan what you’ll do if there’s an unexpected outage at one of your providers.