nab
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Here’s How Much The Average Australian Spends Every Month
If you want to know how your spending levels compare to the average Australian, you now have the answer.
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NAB Sends Details Of 60,000 Customers To The Wrong Email Address, Blames Human Error
National Australia Bank (NAB) sent emails containing personal details of customers to the wrong email address. The emails contained information such as names, addresses, BSB and account numbers and NAB identification numbers. Around 60,000 customers were affected.
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Single Big Four Bank To Take Part In Australian Android Pay Launch: Report
Android Pay’s debut in Australia has been in the works for months and if rumours are to be believed, the service could begin trials as early as this week. Somewhat surprisingly however, just one of the big four will be involved in the launch.
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How NAB Fixed Its Awful In-House Documentation
User documentation is an unsexy task we often try and dodge, but it can make an enormous difference. National Australia Bank (NAB) found that improving and consolidating its documentation for frontline bank workers cut duplication by 40 per cent and meant it could shut down an entire internal call centre.